Never lose a customer because you couldn’t answer the phone.
When you miss a call, JobRelay texts the customer back instantly, finds out what they need, and sends you one clear text so you can book the job.
Call it and let it ring. You’ll hear the greeting and get the text a few seconds later. Reply the way a customer would.
A call you didn’t pick up, handled in about a minute.
Hi, this is Example Plumbing. Sorry we missed your call. How can we help?
my kitchen sink is clogged
Got it. Is it urgent, or can it wait a day or two?
Sent to you: New lead: 250-555-1234. Clogged kitchen sink, 45 Elm St, Riverbend. Prefers Friday morning. Reply BOOK to confirm.
The call you can’t take is the job you don’t get
When you’re on a job, under a sink, on a roof or out on the truck, you can’t pick up. Most callers don’t leave a voicemail. They call the next company on Google, and the job is gone.
Say a typical job is worth $400. If just two callers a month call someone else, that’s $800 a month. Even one saved job a month more than pays for JobRelay. Example only. Your numbers will differ.
How it works
A call goes unanswered
You’re busy, it’s after hours, or the line is busy.
JobRelay replies instantly
The caller hears a short greeting and gets a text from your business.
You get one clear text
What they need, how urgent, the address and a good time. Reply BOOK to confirm.
What your customer sees
Example only. The business name and customer details are made up.
Caller hearsThanks for calling Example Plumbing. We’re with a customer right now, but we’ve just sent you a text.
Hi, this is Example Plumbing. Sorry we missed your call. How can we help?
my kitchen sink is clogged
Got it. Is it urgent, or can it wait a day or two?
can wait
Thanks. What’s the address, including the town?
45 Elm St, Riverbend
When works best for you?
friday morning
Thanks. The owner will confirm a time with you shortly.
You receive:
New lead: 250-555-1234
Need: clogged kitchen sink
Address: 45 Elm St, Riverbend
Prefers: Friday morning
Reply BOOK to confirm
BOOK
You’re booked for Friday morning.
What it does
Greeting with your business name
Callers hear your business name instead of a voicemail beep.
Instant text back
The caller gets a text within seconds, before they call anyone else.
Asks the right questions
What they need, whether it’s urgent, the address and a good time.
One clean summary text
All the details in a single text, not a thread you have to read through.
Urgent jobs flagged
Leaks, flooding, no heat and no power are marked URGENT at the top.
Book jobs by text
Reply BOOK, or BOOK and your own time, like BOOK Fri 12pm.
Cancellations and changes
You get a CANCELLED or UPDATE text when something changes.
Spam labelled, not hidden
Robocalls and wrong numbers are marked, so no real job gets buried.
Missed-call alert
A text the moment a call is missed, even if nobody ever replies.
Follow-up reminder
One reminder if a call is still open after three hours, between 7am and 9pm.
Text commands
Text DONE to close a call. Text LOG to see your recent ones.
Weekly summary
A text every Monday morning with last week’s missed calls.
Works 24/7
Evenings, weekends and holidays included.
What stays the same
- Your phone numberCustomers call the same number as always. Nothing to change on your truck, your website or your cards.
- No app, no new softwareEverything comes to you by text. Keep using paper, a spreadsheet, or whatever you use today.
- You stay in controlIt never quotes prices and never books anything without your BOOK text. It collects the details, you make the call.
- Set up for youAbout twenty minutes on a call, phone or video, whichever suits you. We do it together and you don’t configure anything.
Pricing
$99
per month, CAD. No contract. Cancel anytime.
Included
- Your own local JobRelay number
- Setup done with you on a call, about twenty minutes
- Everything listed above
- Support from a real person, not a help desk
No setup fee and the first month free, in exchange for honest feedback.
Good to know
- Will it work with my phone plan?
- It works with most monthly plans that allow call forwarding. Prepaid plans often don’t. Some carriers charge a few dollars a month for forwarding. We check yours at setup.
- I have an iPhone.
- Apple’s Live Voicemail has to be switched off so missed calls can reach JobRelay. We do that together at setup.
- What about texts people send me directly?
- They come to you as normal. JobRelay only handles calls you don’t answer.
- Where does my customers’ information go?
- Call and message details are stored on a server in Canada and are never sold or shared. Customer replies are read by an AI so it can understand them.
- I’m not near you. Does that matter?
- No. Setup is done on a call, phone or video, so it works anywhere in Canada. Nothing needs to happen at your shop.
- How do I turn it off?
- One dial code on your phone switches it off. We’ll show you how.
Built for trades businesses across Canada. Set up with you on a call, run by a real person.
Get set up
Tell me a bit about your business and I’ll call you back. Setup takes about twenty minutes on a call, phone or video, and I walk you through every step.
Prefer to see it first? Call 778-401-9462 and let it ring.