How it works

Three steps. You don’t set anything up, and you don’t change how you run your day.

1

Your number stays yours

We don’t give you a new phone number. The number on your truck, your invoices and your Google listing stays exactly the same. We set up call forwarding so that a call you don’t pick up in about twenty seconds comes to us instead of going to voicemail. If you answer, nothing happens. We never hear it.

2

The caller gets a text while they’re still holding the phone

Within seconds of hanging up, they get a text from your number saying you’re on a job and asking what they need. Most people reply. They will answer a text at 8 pm when they would never leave a voicemail. We ask what the job is, where it is, and how soon they need someone.

If it sounds like an emergency — water coming through a ceiling, gas, no heat in January — we stop asking questions and flag it to you for a phone call straight away.

3

You get the job on your phone and book it

A short message lands on your phone: who it is, what they need, how urgent, and their number. You call them back or you book it into Jobber, Housecall Pro, or whatever you use. We don’t take over the booking and we don’t quote prices on your behalf.

And the customers you already have

The missed calls are the part you notice. The bigger number is usually the list sitting in your software. We pull the customers who haven’t heard from you in a long while and get back in touch with them, one at a time, in your name. No blasting, no spam. People who have paid you before are the cheapest work you will ever book.

Straight answers

Do I have to change my phone number?: No. You keep the number you have. We only get the calls you don’t answer.
Do I have to stop using Jobber?: No. Nothing in your office changes. Keep your software, your scheduling and your paperwork exactly as they are.
Is this a robot talking to my customers?: It’s a text conversation, not a robot voice on the phone. It’s written to sound like your shop, and anything urgent comes straight to you for a real phone call.
What if it gets something wrong?: You see every conversation, word for word. If something reads badly we change it that day. And you can phone me directly rather than filling in a support ticket.
How long does setup take?: Days, not weeks. We do the setup. You give us about twenty minutes on the phone and access to your customer list, and we handle the rest.
What does it cost?: It’s on the pricing page. No forms to fill in to find out.
What happens if I want out?: The forwarding comes off your line and your number behaves exactly as it did before. There is nothing to uninstall.

Find out what you’re missing

We’ll phone your line after hours, record what your customers hear when you can’t pick up, and show you. It costs nothing and there’s nothing to sign.

We’ll call your line after hours, record what your customers hear, and show you. No cost, no obligation.